Frequently Asked Questions
Everything you need to know about your aquatic and lifeguard gear.
How long does it take to process custom facility orders?
Customized items, including screen-printed lifeguard apparel and embroidered uniforms, typically require 7-10 business days for processing before shipment.
What is your return policy for swimwear?
We accept returns on unworn swimwear within 30 days of purchase, provided all original tags and hygienic liners are intact.
Do you offer bulk discounts for swim teams or water parks?
Yes, we provide competitive tiered pricing for bulk purchases of rescue tubes, whistles, and team uniforms. Please contact our sales team for a custom quote.
When will my order ship?
In-stock items ordered before 2:00 PM EST Monday through Friday are generally dispatched the same day.
Are your rescue tubes and boards USCG approved?
Most of our life-saving equipment meets or exceeds United States Coast Guard and Red Cross standards. Specific certifications are listed on each product page.
Do you ship internationally?
Yes, we ship our professional lifeguard gear and competitive swim supplies to various countries worldwide. Shipping rates and duties are calculated at checkout.